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Product Guarantees

(World-wide excluding N. America)

Opticron products are of a high quality both in their performance and construction and come with a comprehensive guarantee to cover you against manufacturing defects. The length of the guarantee is detailed on the product page. The guarantee does not cover loss, theft or deliberate damage to the instrument.

You can register your product with us by phone or using the website. An online Registration Form can be found via the Help and Support Menu.  If you part with your instrument please make sure the new owner has a copy of the original proof of purchase and re-registers their ownership.

Guarantee - 30 year
In the case of defects attributable to faulty processing or materials, we will assume responsibility for the labour and material costs during the first 10 years after purchase. We reserve the right to decide whether defective parts should be repaired or replaced. During the next 20 years we will assume responsibility for material costs only, charging corresponding labour costs.

Guarantee - 10 year
In the case of defects attributable to faulty processing or materials, we will assume responsibility for the labour and material costs during the first 5 years after purchase. We reserve the right to decide whether defective parts should be repaired or replaced. During the next 5 years we will assume responsibility for material costs only, charging corresponding labour costs.

Guarantee - 5 year
In the case of defects attributable to faulty processing or materials, we will assume responsibility for the labour and material costs during the first 2 years after purchase. We reserve the right to decide whether defective parts should be repaired or replaced. During the next 3 years we will assume responsibility for material costs only, charging corresponding labour costs.

Guarantee - 2 year
In the case of defects attributable to faulty processing or materials, we will assume responsibility for the labour and material costs during the first year after purchase. We reserve the right to decide whether defective parts should be repaired or replaced. During the next year we will assume responsibility for material costs only, charging corresponding labour costs.

Exclusions
We will accept no liability for damage caused by incorrect use, water penetration - unless the binocular is specified to be waterproof, or for any repairs or actions which have been carried out outside our firm. Parts such as carrying straps, rubber eyecups, rubberised coatings etc. are excluded from the guarantee.

Opticron product guarantees are in addition to your statutory rights under law.